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AI Integration

AI Integration

Connect generative and predictive AI to your existing systems (ERP, CRM, data). RAG, agents, automations — deployed in production, measured, governed.

AI Integration in detail

Generative and predictive AI only creates value when connected to your data and processes. OCEAN SOFT integrates AI into your existing systems (ERP, CRM, data) — RAG, agents, automations — deployed in production, measured and governed. Your data stays yours and never trains third-party models.

What this service covers

RAG (retrieval-augmented generation) over your documents and knowledge bases

Agents and automations connected to your tools (ERP, CRM, business APIs)

Auditable models, answer traceability and guardrails

Sovereign deployment: OCEAN SOFT cloud, your cloud or on-premise

Frequently asked questions

Is our data used to train models?

No. Your data is never used to train third-party models. We favour architectures where it stays within your perimeter, with full access control.

Can AI be connected to our existing systems?

Yes, that is the core of the service. We connect AI to your ERP, CRM, data warehouses and business APIs through secure integrations, without rewriting what you already have.

How is the reliability of AI answers measured?

We put in place metrics (answer accuracy, source citation, human escalation rate) and guardrails to handle edge cases. AI stays supervised and continuously improved.

A project around “AI Integration”?

Spend 30 minutes with an OCEAN SOFT expert: we scope your need and the next steps.